General

Where is your company and where are you products made?

We’ve set up our headquarters in Canada. All our products are formulated with care in our lab in the United States.

Do you test on animals?

Never. Studies have shown that results found on animals unreliably translate to humans!


orders

How can I update my order?

Please contact us at orders@soaddicted.com as soon as possible if you would like to cancel or modify your order. We usually process orders as soon as we receive them but we’ll try our best to fulfill your request if it hasn’t gone out yet.  

How can I check the status of my order?

You’ll receive a confirmation email once your order has been placed. We’ll send you a second email with your shipping details once your order has been shipped. If you have any questions about your order, please contact us at enquiries@soaddicted.com

Promo Codes

You can only use one promo code during checkout.  So if you have multiple codes, please select your preferred promo code. Offers advertised on site without a code will be automatically applied, and you can use your promo code on top of that.


lip addict

How should I use LipADDICT?

For best results, apply a generous amount to clean and dry lips with the applicator wand. Re-apply as desired. Lip Addict can be used on its own (what we recommend to see results) or as a sheer gloss over your lipstick.

For longer lasting and more effective results, continue to use the product for 4 weeks.

Pro Tip: The colorless Lip Addict (#213 Jewel) can be applied during bedtime as a night treatment! Wake up with refreshingly hydrated pouty lips!

I can feel a tingling sensation! What is this?

Some may feel a tingling sensation after applying LipADDICT, whereas some don’t feel a thing. LipADDICT contains a spearmint extract this will activate receptors in our skin which may cause some to perceive cold sensations to be even colder. Since everyone has a slightly different sensitivity, the cooling sensation varies with each individual.

Can I still use LipADDICT if I'm pregnant?

Congratulations! and of course  Lip Addict is comprised of natural ingredients that are safe to be ingested. We have carefully formulated Lip Addict for maximum efficacy, while still being as safe as possible.

How long does one application of LipADDICT last?

We’ve found that one application of Lip Addict can last up to 4-5 hours.  Of course, eating and drinking will have an effect on this as well, so remember to reapply after meals to keep your lips hydrated for that perfect pout!

How long will one tube of LipADDICT last?

We’ve found that one tube of LipADDICT can last for up to 3 months if it is used 3 times a day every day.  Of course, your mileage may vary.  

What if I have allergies?

All the ingredients are listed on the package and the product page. If you have any other questions, send us an email at enquiries@soaddicted.com


partners

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