shipping 

Where does SOADDICTED ship?

We’re all about creating strong international alliances – after all, no man is an island. To ensure we spread the love worldwide, SO ADDICTED ships globally, and all the prices on the site are displayed in USD (US Dollars).

What are the shipping/delivery options?

Are you in the US?  We’re happy to announce that we’re offering free shipping via USPS First Class Mail!  So that means that your order should arrive within 3-5 business days.

If you’re in Singapore, we’re also happy to announce that we’re offering free shipping via Singpost.  So your order should arrive within 3-5 business days.   

Going international? Look below for a list of countries where we ship.

International Shipping Options

The following is a list of countries where we ship.  We’ve partnered with distributors in a few countries, so if you don’t see your country below, check out our Partners Page or send us an email at enquiries@soaddicted.com!

When will my order ship?

As with everything we do here at So Addicted, the shipping process is equally as straightforward and fuss-free. You place an order, we process, and then we ship.

While Rome wasn’t built in a day, our order processing is. We aim to process orders placed before 11am (GMT +8) within 24 hours of you placing it. Orders placed after 11am (GMT +8) are processed the next working day.

Once your order is shipped, you’ll be sent an email with tracking information to help you count down the days till we meet.

I'm having problems with my International tracking number

Keep calm and don’t panic. It usually takes 1-2 working days for your shipping status to be updated on our carrier system. We never leave an ally in the lurch so if your tracking number is giving you issues, simply reach out to us at orders@soaddicted.com and we’ll sort it out for you.

How can I edit my mailing/shipping address?

If you need to make any changes to your order, please email us at orders@soaddicted.com


returns

 

Returns/Exchange

If something is wrong with your product or order, email us at orders@soaddicted.com and we’ll get it sorted out.

What should I do if I receive the wrong product?

Even the best of us get down sometimes, so if we made a mistake on your order, please accept our apologies in advance – we must have been too excited to share all of our amazing products with you. Please contact us as soon as possible at orders@soaddicted.com so we can make the wrong right again.